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information

Timetables - see Timetable index

Car Parking Facilities

Useful Phone Numbers

Cheap Day Returns and Railcard Discounts

Cheap day return tickets are available on the 0843 from Marlow and stations to Maidenhead. However they are not available on the 0916 (XR) from Maidenhead to Paddington. London bound passengers may catch the 0923 which arrives at Paddington at 1005. For passengers starting from Maidenhead and other main line stations cheap day returns can be used from 0918, but not on trains arriving at Paddington before 1000. The availability of railcard discounts and off-peak travelcards is the same as that for cheap day returns.

Station Facilities

Some facilities have been reduced during the corona virus pandemic.

StationCRS CodeBooking OfficeFacilities
WeekdaysSaturdaySunday
Bourne EndBNE0615-13150715-1415ClosedTM,DA,HP,T,CC, CP,CR
CookhamCOO0650-1130ClosedClosedTM,DA,T,CP,CR,CC,HP
Furze PlattFZP0645-1130ClosedClosedDA,CC,HP
High WycombeHWY0550-21400640-20400810-2140CP,CR,DA,TX,T,NA,RF
MaidenheadMAI0600-21000645-21000700-2100TM,HP,T,CP,CR,TX,NA
MarlowMLWNo booking officeTM,HP,CC,CR
TaplowTAP0620-1314ClosedClosedTM,HP,CP,CR,TX
TwyfordTWY0600-19000645-15300800-1530TM,HP,T,CP,CR,TX
Key:
TM = ticket machine
DA = disabled access
HP = help point
NA = news agent
T = toilets
TX = taxis

CC = closed circuit television
(recorded, not continuously monitored)
CR = cycle rack
CP = car park
RF = refreshment facilities
All stations have a shelter and/or waiting room.
CRS = Computer Reservation System. These codes can be used in most journey planners instead of the long station name.

Car Parking Facilities

Car parks are owned by Network Rail, leased by GWR and managed by APCOA Parking UK except where noted.
There is no car park at Furze Platt. Charges shown are as at January 2017.

Station/Car ParkSpacesCharges
DayOff PeakFrom3 months
Marlow 131Free
Bourne End51£3.60£2.2010:00£184.00
Cookham49£2.20
Maidenhead (forecourt)
Shoppenhangers Road
Silco Drive
82
171
103
£7.30
£6.00
£4.90
£4.40
£3.60
£2.90
16:00
16:00
10:00
 
£313.00
 
Taplow 243£4.50£2.7010:00£229.00
Twyford Station Road
(Permits only)
349
59
£6.40
 
£3.90
 
10:00
 
 
£335.00
High Wycombe 3650£7.50£5.0016:00£321.00
Notes
1. Owned by Wycombe District Council, not managed.
2. Managed by TfL. Places split 22 (North) and 21 (South).
3. Leased and managed by Chiltern Railways. To be extended.

Useful Telephone Numbers

Service / web site (E-mail)Phone NumberHours / Notes
Arriva Buses Beds & Bucks. 0344 800441108:00 to 18:00 Mon-Sat
British Transport Police
Text 61016
0800 40504024 hours
0300 123 2211to report non-emergencies
0300 123 2277to report a fatality
0300 123 2299to contact a specific person or dept.
Chiltern Railways Customer Services 03456 0051650830-1730 Mon-Fri
Carousel Buses Ltd. 01494 45015109:00 to 17:00 Mon-Fri
Courtney Buses Ltd 01189 73348608:00 to 17:30 Mon-Fri
First Berkshire & Thames Valley Buses 0345 646070707:00 to 19:00 Mon-Fri, 09:00 to 17:00 W/E & BH
National Rail Enquiries 03457 484950)24 hours
Network Rail National Helpline 03457 114141
020 7557 8000
24 hours
Passenger Focus helpline
London Office
(E-mail)
0300 123 2350
0300 123 0860
no info.
Train Tracker01732 378751(option 3 then option 1) 24 hrs
Traveline (premium rate) 0871 200 22330800-2000 daily
Traveline London 0343 222 123424 hours
Transport for London 0345 222 123424 hours
London Transport Users' Committee 020 7505 9000no info.
BBC Radio Berkshire Travel Hotline 01189 311333no info.
GWR Customer Services (E-mail)
(including bookings)
03457 0001250700-2200 daily
Special Assistance
(textphone)
0800 197 1329 0800-2000 MF, 0900-1700 SSu
Car Parking (APCOA)01249 444538no info.

GWR Customer Services (including Complaints)

Freepost SWB40576
PLYMOUTH
PL4 6ZZ

BBC Radio Berkshire Travel News

95.4, 104.1 and 104.4 MHz VHF/FM

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Last updated 4th October, 2020