information

Timetables - see Timetable index

Useful Phone Numbers - see below

Cheap Day Returns and Railcard Discounts

Cheap day return tickets are available on the 0837 from Marlow and intermediate stations to Maidenhead. However they are not available on the 0902 from Maidenhead to Paddington. London bound passengers must wait for the 0917 which arrives at Paddington at 1003. For passengers starting from Maidenhead and other main line stations cheap day returns can be used from 0930, but not on trains arriving at Paddington before 1000. The availability of railcard discounts and off-peak travelcards is the same as that for cheap day returns.

Station Facilities

Station	CRS Code	Booking Office			Facilities
		Weekdays	Saturday	Sunday
Bourne End	BNE	0615-1315	0715-1415	Closed	TM,DA,HP,T,CC, CP,CR
Cookham	COO	0650-1130	0815-1200	Closed	DA,T,CP,CR,CC,HP
Furze Platt	FZP	0645-1130	Closed	Closed	DA,CC,HP
Henley-on-Thames	HOT	0600-1300	0700-1300	Closed	DA,T,HP,CP,CR,TX
High Wycombe	HWY	0550-2140	0640-2040	0810-2140	CP,CR,DA,TX,T,NA,RF
Maidenhead	MAI	0600-2100	0645-2100	0700-2100	TM,HP,T,CP,CR,TX,NA
Marlow	MLW	No booking office			HP,CC,CR
Shiplake	SHI	No booking office			CP,CR
Taplow	TAP	0620-1314	Closed	Closed	TM,HP,CP,CR,TX
Twyford	TWY	0600-1900	0645-1530	0800-1530	TM,HP,T,CP,CR,TX
Wargrave	WGV	No booking office			DA,HP,CP

Key:
TM = ticket machine
DA = disabled access
HP = help point
NA = news agent
T = toilets
CC = closed circuit television (recorded, not continuously monitored)
CR = cycle rack
CP = car park
RF = refreshment facilities
TX = taxis
All stations have a shelter and/or waiting room.

Useful Telephone Numbers

Service / web site (E-mail)	Phone Number	Hours / Notes
National Rail Enquiries *	08457 484950	24 hours
British Transport Police	0800 405040	24 hours
	0300 123 2211	to report non-emergencies
	0300 123 2277	to report a fatality
	0300 123 2299	to contact a specific person or dept.
Chiltern Railways *	08456 005165	0830-1730 Mon-Fri
Chiltern Railways textphone *	08457 078078	0830-1730 Mon-Fri
Carousel Buses Ltd.	01494 533436	no info.
Courtney Buses Ltd	01344 482200	no info.
First Berkshire & Thames Buses	01753 524144	no info.
Network Rail National Helpline (premium rate *)	08457 114141	24 hrs
Passenger Focus helpline London Office (E-mail)	0300 123 2350 0300 123 0860	no info.
Train Tracker (premium rate *)	0871 200 4950	24 hrs
Traveline (premium rate *)	0871 200 2233	0800-2000 daily
Transport for London (premium rate *)	0845 222 1234	24 hours
Transport for London Switchbaord	020 7222 5600	Ask for dept. e.g. Underground Customer Services
London Transport Users' Committee	020 7505 9000	no info.
BBC Radio Berkshire Travel Hotline	01189 311333	no info.
FGW Customer Services * (E-mail) (including bookings)	08457 000125	0700-2200 daily
Special Assistance (textphone)	0800 197 1329	0800-2000 MF, 0900-1700 SSu
Car Parking (APCOA)	01249 444538	no info.

* Premium rate - Say NO to 0870 to find alternative numbers.

FGW Customer Services (including Complaints)

Freepost SWB40576
PLYMOUTH
PL4 6ZZ

BBC Radio Berkshire Travel News

95.4, 104.1 and 104.4 MHz VHF/FM

CEEFAX Travel News

FGW: P432, FGWL: P 433

MMPA Newsletter

View the latest and past newslettere here.